RelayDesk
Aicoo Hackathon 2026

RelayDesk

Aicoo-native multi-agent support and escalation network

Route requests faster, resolve with context, and hand off cleanly across teams using Aicoo as the coordination layer.

How It Works

Receive Request
Customer submits a support request through any channel
Route to Right Agent
Aicoo routes to the correct specialist with full context
Reuse Context
Agents see saved context instead of starting from zero
Resolve with Oversight
Human approval ensures quality and accountability

Why RelayDesk?

Multi-Agent Coordination

Customer-facing agents, specialists, and humans work together through Aicoo

Smart Routing

AI-powered routing ensures requests reach the right team every time

Context Preservation

No more repeating yourself. Context moves with the case across handoffs

Human Oversight

AI drafts resolutions, humans approve. Quality and accountability built-in

Ready to see it in action?

Experience how Aicoo coordinates multi-agent support workflows end-to-end.