RelayDesk

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Demo Mode

Select a scenario or create a custom support request to see RelayDesk in action.

Quick Start Scenarios

Duplicate Billing Charge
high
Customer charged twice for monthly subscription
John Smith
Refund Request
medium
Customer wants refund for unused premium plan
Sarah Johnson
Account Access Issue
critical
Customer locked out, not receiving reset emails
Mike Chen
Product Bug Report
high
Dashboard showing incorrect data in reports
Emily Davis
Onboarding Setup Help
low
New user needs help with workspace setup
Alex Wilson
Create Support Request
Fill in the details to create a new support request
How the Demo Works

1. AI Understanding

NVIDIA NIM analyzes the request for category, urgency, and sentiment

2. Aicoo Routing

Request is routed to the right specialist agent via Aicoo coordination

3. Context Handoff

Specialist sees full context without asking the customer to repeat themselves

4. Human Oversight

AI drafts resolution, human reviews and approves before sending